| EXPIRED |
expired file (expired OTP or abandoned file) |
| CANCELED |
file cancelled by an operator |
| TOO_MANY_OTP_TRIES |
too many wrong OTP codes sent when signing (automatic) |
| ACTIVATION_EXPIRED |
activation during signing expired (only for Namirial provider) |
| OTP_EXPIRED_AND_NO_RENEWAL_LEFT |
OTP can no longer be returned (only for Namirial provider) |
| MAX_NUMBER_OF_RENEWAL_REACHED |
OTP renewal rejected (only for provider Namirial) |
| TECHNICAL_PROBLEM |
a technical problem has occurred |
| FILE_REJECTED_AFTER_VERIFICATION |
file rejected after verification by an operator |
| LEGAL_ENTITY_INVALID |
file rejected after verification of the legal entity by an operator |
| LEGAL_AGENT_INVALID |
file rejected after verification of an agent by an operator |
| USER_SIGNATURE_REFUSAL |
user explicitly refused to sign the document |
| DOC_SUBMISSION_ERROR |
failure to submit a document |
| FACE_MATCH_ERROR |
facial recognition failure |
| DOCUMENT_INVALID |
a document is invalid |
| DOC_COMPLIANCE_FAILURE (deprecated: replaced by DOC_SUBMISSION_ERROR) |
information extracted from the document is different from that in the file |
| DOC_AUTHENTICITY_FAILURE (deprecated: replaced by DOC_SUBMISSION_ERROR) |
information retrieved from the document is different from that of the third party service |
| TOO_MANY_AUTH_TRIES (deprecated: replaced by DOC_SUBMISSION_ERROR) |
too much invalid authentication |
| TOO_MANY_DOCUMENT_SUBMISSION_TRIES (deprecated: replaced by DOC_SUBMISSION_ERROR) |
document submission limit (only occurs for blocking documents without unlocking) (automatic) |
| FILE_REJECTED_AFTER_VERIFICATION_AS_FRAUD |
the document is known in the Namirial fraud database |
| IDENTIFICATION_ERROR |
identification for the signature failed |